Privacy Policy

Effective date: December 19, 2025

This Privacy Policy explains how INNERO, Inc. ("INNERO", "we", "us") collects, uses, and shares information when you use our websites, applications, and related services (collectively, the "Services").

1. Information we collect

Information you provide:

  • Account details such as name, email address, and login credentials.
  • Customer support communications you send to us.

Information collected automatically:

  • Device and browser information (e.g., IP address, device type, operating system, browser type).
  • Usage data (e.g., pages viewed, features used, timestamps, approximate location derived from IP).
  • Cookies or similar technologies (see "Cookies" below).

Payment information:

We use third-party payment processors (such as Stripe) to process payments. We do not store your full payment card numbers. Payment processors may collect payment and billing information according to their own policies.

2. How we use information

We use the information we collect to:

  • Provide, operate, and improve the Services.
  • Create and maintain your account.
  • Process subscriptions and transactions.
  • Communicate with you about updates, security, and support.
  • Prevent fraud, abuse, and security incidents.
  • Comply with legal obligations.

3. How we share information

We may share information:

  • With service providers that help us operate the Services (e.g., hosting, analytics, customer support).
  • With payment processors to process purchases and subscriptions.
  • For legal reasons if required to comply with law, regulation, legal process, or governmental request.
  • In connection with a business transaction (e.g., merger, acquisition, financing, sale of assets), subject to appropriate confidentiality protections.

4. Cookies and analytics

We may use cookies and similar technologies to operate the Services and understand usage. You can control cookies through your browser settings. Some features may not function properly without cookies.

5. Data retention

We keep personal information as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

6. Security

We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your choices

Depending on where you live, you may have rights to access, correct, or delete your personal information. You may request help by contacting us at legal@innero.me.

8. Children's privacy

The Services are not intended for children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children.

9. International users

If you access the Services from outside the United States, your information may be processed in the United States or other locations where our service providers operate.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the effective date.

11. Contact

INNERO, Inc.
Email: legal@innero.me